Your purchase will leave Ivy & Lil's studio in perfect condition and we hope that your purchase brings you as much happiness using it, as we got from making it!  If you are unsatisfied we will happily discuss exchanging the item or refunding the purchase price providing you contact us within 7 days of receiving the item. The item must be returned in its original condition. If you would prefer a refund we will do so for the purchase price minus shipping. It is the buyer’s responsibility for payment of return shipping costs.